Last updated: [PUBLICATION DATE]
1. Who we are
Tantrum Squad is operated by Matteo Ciccarone, an individual, established at Largo Migliara 16, 10143 Turin, Italy, VAT number IT11939020019.
This operator is the controller of personal data described in this policy.
For privacy questions or requests, contact hello@tantrumsquad.com.
2. Information we process
When you purchase Tantrum Squad, we process the contact and transaction information needed to confirm your order, deliver your purchase and provide support. This may include your name, email address, billing information, purchased product, payment status and transaction reference.
Payments are processed by Stripe. Payment card details are handled by Stripe rather than sent to us as part of the order notification.
If you email us, we process your email address, message and any information you choose to include. Please avoid sending sensitive information about yourself or your child.
[CONFIRM WHETHER THE WEBAPP COLLECTS OR STORES ACCOUNT DETAILS, SITUATION SELECTIONS, FREE-TEXT ENTRIES OR OTHER PERSONAL DATA. DESCRIBE ANY SUCH PROCESSING HERE.]
3. Why we use your information
We use order information to perform our contract with you: processing your purchase, delivering the ebook and webapp access, and handling related support.
We use necessary billing records to meet applicable accounting and tax obligations.
Where necessary, we process limited information for our legitimate interests in securing our services, preventing misuse and handling legal claims, subject to your rights.
We do not use purchase information to send unrelated promotional emails without an appropriate legal basis.
4. Service providers
Our service providers include:
Framer, for hosting the website.
Stripe, for payment processing.
Make, for order-delivery automation.
Google Workspace, for email delivery and customer support.
[WEBAPP HOST AND ANY OTHER PROVIDERS PROCESSING PERSONAL DATA.]
Providers receive information relevant to their role. Their processing may also be governed by their own privacy notices, particularly where they act as independent controllers.
5. International transfers
Some providers may process information outside the European Economic Area.
[CONFIRM THE APPLICABLE TRANSFER ARRANGEMENTS AND SAFEGUARDS FOR EACH PROVIDER BEFORE PUBLICATION.]
6. Retention
We retain information for the periods necessary for the purposes described above.
Order and accounting records: [APPLICABLE RETENTION PERIOD].
Support correspondence: deleted when the support request is closed.
Automation records and logs: [RETENTION PERIOD].
Webapp information, if collected: [RETENTION PERIOD OR DELETION CRITERIA].
We may retain relevant records longer where necessary to comply with a legal obligation or establish, exercise or defend legal claims.
7. Cookies and technical information
We use the Meta Pixel in visitors’ browsers for advertising measurement.
Hosting and payment providers may process technical information needed to operate and secure their services.
[VERIFY ANY COOKIES, LOCAL STORAGE AND TECHNICAL LOGGING USED BY THE WEBSITE AND WEBAPP, AND DESCRIBE THEM ACCURATELY HERE.]
8. Your rights
Depending on applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and object to certain processing.
Where processing relies on consent, you may withdraw that consent without affecting the lawfulness of earlier processing.
Contact hello@tantrumsquad.com to exercise your rights. We may need to verify your identity.
You may also lodge a complaint with the Italian Data Protection Authority, the Garante per la protezione dei dati personali, or another competent supervisory authority.
9. Children
Tantrum Squad is intended for adults purchasing parenting resources. We do not ask children to provide personal information.
If you believe a child has provided personal information through our services, contact hello@tantrumsquad.com.
10. Changes
We may update this notice to reflect changes to our services or data processing. The latest version will appear on this page.